Alhambra does not issue
any refunds. Store credit and exchanges must be redeemed within 2 weeks of
purchase with a valid receipt and/or packing
slip and original tags attached. Store credits are issued through
your AlhambraStyle.com account. We keep
records of store credit in our system, and they do not expire.
Returned items must be in new, unaltered and unworn condition. Items purchased
on sale are FINAL SALE and not
eligible for return. No exceptions will be granted.
contact us within 2 weeks of placing your order if you intend to return any
items. Customer will be responsible for all return shipping and handling
charges. If exchanging an item, customer will also be responsible for any
additional shipping at the time of exchange. Items returned without notice
and/or after the 2 week time frame will not be accepted.
Returns can be mailed to the following
101 Pine Street
Seattle, WA 98101
Returns and exchanges will be processed within two
business days of receipt. As soon as the return has successfully been processed,
we will e-mail a confirmation of return and issue a store credit to your online
account on AlhambraStyle.com. Since we cannot
place holds on items for exchange, it is the customer's responsibility to place
an exchange order once the store credit has been applied to their online
your order has been processed, we unfortunately cannot make price adjustments or
accept order cancellations.
Special Order Policy
Please contact us to inquire about special order availability. We require a 50% deposit upon placing the special order, with the balance paid at time of delivery. Customers are responsible for any shipping charges associated with the order, as well. Special order items are all final sale.
Please contact us to inquire about Layaway. For all Layaway purchases, we require a 50% deposit. and the balance must be paid within 30 days of the initial purchase date. If balance remains unpaid after 30 days, the items are returned to the sales floor and any deposits made are forfeited. All layaway purchases (including unpaid balances after 30 days) are not eligible for refund or exchange.
Contact / Customer Support
101 Pine St.
Seattle, WA 98101